What is a Residential Service?
Residential service is considered a single-family home on a single lot with a 5/8" or 3/4" meter size.
For any other type of dwelling or configuration please refer to the commercial connection page.
Establishing Residental Services
To establish residential service, please email, or mail the required documentation as listed below.
A standard 5/8" or 3/4" residential meter will supply a single-family residence. Some Texas Water Co areas also provide wastewater services or bill for a third-party provider.
Please see our wastewater page for more details.
To Start Service with an Existing Residential Connection
- Email the completed Service Application & Agreement to customerservice@txwaterco.com
Review the Customer Service Inspection Agreement
To Start New Residential Connections / Construction
In certain areas, a new service inquiry may be required to determine the location of the main transmission line.
- Submit the Service Application & Agreement to newservice@txwaterco.com
- Submit the Water Service Sizer Questionnaire (Please fill the form in its entirety as this helps to calculate your water needs)
- Submit the Customer Service Inspection Agreement (Please notate the estimated move-in date under CSI Due Date)
Once all documents are received, we will contact you with cost information, account number, and payment instructions.
Payment for new (non-existing service) connections may be made online, through our drop box, or by mail.
If paying by mail, please send your payment to:
Texas Water Co
ATTN: Water Service
PO Box 1742
Canyon Lake, TX 78133
