Resolved : Indoor Use Only: Bulverde and Spring Branch
Resolved:
Meter Types & Meter Reading
SJWTX uses two types of meters: analog and digital. Use the photos below to determine which meter is at your service location.
Analog Meters
Digital Meters
iPERL
NEPTUNE
accuSTREAM
Reading The Meter
It's easy to read your meter and track your usage. It can often help determine how much water is used daily or weekly. Each time you take a reading, simply subtract the previous reading to get the usage for that time period.
SJWTX Charges in 100 Gallon Increments
We do not begin to charge for usage until 100 gallons have traveled through the meter.
Analog Meter
Digital Meter
You will see the number 1 in the 10’s place on the digital meter. Because we read in 100-gallon increments we would consider that number a zero.
Reading Methods
How Is the Meter Read?
SJWTX meters read water in gallon increments. Your monthly bill contains the following meter information:
- The service period
- Previous and current reading
- Number of gallons measured
- Number of days in the billing period
Statement examples:
SJWTX meters are read by Touch Read Technology or Automatic Meter Reading (AMR) also known as Radio Read.
Touch Read meters uses a reading collection device that has a wand attached to it. Contracted meter readers collect the meter read electronically by touching the wand to the sensor located on the top of the meter box. This triggers the device to collect the reading which is then stored in a handheld reading device.
AMR meters transmit meter readings from using a radio signal device called an MXU (Meter Transceiver Unit) usually on top of a meter box. The MXU is connected to the water meter and is activated by either a handheld device or a vehicle transported unit. The reading equipment collects the meter reading for export to the billing system. AMR meter readings are collected by a SJWTX employee driving a vehicle equipped with meter reading devices through the service area.